FAQs

1. Orders and Shipping

Q: How long will it take for my order to arrive? A: Orders typically process within 2-3 business days. Shipping times may vary depending on your location:

  • Domestic orders: 3-7 business days

  • International orders: 7-14 business days

Q: Do you offer international shipping? A: Yes! Krescent Klub ships worldwide. Please note that international shipping times may vary depending on customs processing in your country.

Q: Can I track my order? A: Absolutely! Once your order ships, you’ll receive a confirmation email with a tracking number to follow your package’s journey.

Q: What are the shipping costs? A: Shipping costs are calculated at checkout based on your location and the weight of the items. 

General Questions

Q: Where are your products made? A: All Krescent Klub products are ethically made using sustainable practices. We source our materials carefully and work with trusted manufacturers to ensure the highest quality.

Q: How can I contact customer service? A: You can reach us by email at Krescentklub@gmail.com, or fill out the contact form on our Contact Us page.

Q: How do I care for my Krescent Klub clothing? A: We recommend machine washing cold with like colors and tumble drying on low heat. Avoid using bleach to preserve the colors and quality of the fabric.